Key Responsibilities

• Undertake planned and reactive maintenance, diagnosing faults and carrying out repairs and improvements across Trust properties.

• Support safe and compliant operations by carrying out routine inspections, maintenance and compliance checks, maintaining accurate records and acting on identified issues.

• Build positive relationships with staff, customers and contractors, providing excellent customer service.

• Coordinate contractors to ensure safety, quality, timescales and value for money are achieved.

• Manage maintenance stock, materials and waste, ensuring safe storage and efficient use of resources.

• Monitor the condition of Trust buildings, identify risks and future maintenance needs, and contribute practical insight to maintenance planning.

• Identify and propose ways to improve sustainability, accessibility and building performance through effective maintenance and repair.

• Undertake lone working within occupied premises and/or working outdoors in all weathers and completing physically demanding work.
• Play an active role in site security, managing keys and access.
• Have a flexible working approach including working occasional early mornings, evenings and weekends.

General Responsibilities – All staff at Southmead Development Trust are expected to:

• Follow all Trust policies, procedures, and safeguarding requirements.
• Model our values: Welcoming, Collaborative and
• Work proactively, use initiative, and collaborate well with colleagues and the community.
• Maintain confidentiality, data protection standards, and a safe, inclusive environment.
• Take part in training, development, staff meetings, and occasional evening/weekend work when required.
• Carry out any other reasonable duties to support the organisation.

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• Proven experience in property maintenance, with good knowledge of maintenance techniques, materials, equipment and safe working practices.
• Health and safety qualification or equivalent experience, including the application of safe systems of work and risk assessments.
• Ability to work independently, prioritise workloads and solve problems.
• Strong communication skills with the ability to build effective relationships with staff, customers and contractors.
• Basic IT skills.
• Self-motivated with drive for high standards.
• Flexible approach to work and variety of tasks.
• Willing to work indoors and outdoors in variable weather conditions.
• Committed to supporting SDT’s values and community purpose.

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• Qualification in a building trade or property maintenance discipline.
• A customer service qualification
• First Aid qualification
• City & Guilds, NVQ Level 2/3 or equivalent trade qualification.
• Experience of facilities management, project delivery or coordinating construction
• Working with volunteers.
• Strong IT skills and experience using data insight in building management.
• Knowledge of Southmead and the issues facing local residents.
• Commitment to continual professional development.

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