Person Specification: Projects and Operations Coordinator
Roles and Responsibilities
Project Cycle Management
- Maintain a central record of projects, responsibilities, and key milestones across the Trust.
- Work with Senior Leaders to develop and support the use of our internal project management systems and framework, from initiation to closure.
- Coordinate the delivery of specific allocated projects or events from start to finish.
- Track internal and external reporting cycles for funders, Trustees, and the Senior Leadership Team. Provide coordination and design support for project reports.
Executive Support to the CEO, Senior Leadership Team, and Central Operations
- Support the coordination of organisational work planning and annual priorities.
- Assist with the creation, formatting, and design of strategic, operational, and external-facing documents.
- Provide operational support as required for organisational infrastructure, including IT and digital systems, procurement processes, staff facilities, licenses, and building-related systems.
- Provide support to the Senior Leadership Team and Trustees, including meeting coordination, papers, and action tracking.
Fundraising
- Support colleagues to use fundraising systems and tools effectively, researching funding opportunities to recommend matches to our projects and services.
- Maintain a central bank of fundraising resources, data, templates, and case studies.
- Work with colleagues to manage bidding processes, including coordinating information, assembling supporting documents, and drafting, formatting, and designing applications.
- Create engaging content (including short videos) to support specific campaigns or promotions to funders, donors, and the wider community.
Systems and Data
- Support colleagues to use organisation-wide data collection systems and processes consistently and effectively.
- Help maintain clear processes and protocols to ensure systems operate in line with data protection legislation and organisational policy.
- Support continuous improvement of systems to improve efficiency, insight, and impact.
General Responsibilities – All staff are expected to:
- Follow all Trust policies, procedures, and safeguarding requirements.
- Model our values: Welcoming, Collaborative, and resourceful.
- Work proactively, use initiative, and collaborate well with colleagues and the community.
- Maintain confidentiality, data protection standards, and a safe, inclusive environment.
- Take part in training, development, staff meetings, and occasional evening/weekend work when required.
- Carry out any other reasonable duties to support the organisation.
Return to job advert HERE
Essential
- Excellent organisational, prioritisation, and problem-solving skills.
- Evidence of ability to be proactive and complete projects from start to finish.
- Experience in using and improving systems and processes (such as data management or CRM systems).
- An interest in generating different income streams and applying sales and marketing principles in a values-led context.
- Confident and empathetic communicator with strong relationship‑building skills.
- Strong team working skills; flexible, collaborative, and supportive.
- Excellent IT skills, with the ability to learn new systems quickly and support others to use them.
- Strong document design skills, with experience formatting and laying out professional documents – ideally with tools such as Canva or InDesign.
- Commitment to and understanding of the principles of equity, diversity, and inclusion.
Return to job advert HERE
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