Key Responsibilities

Leadership and Partnerships

•  To develop and contribute to forums and partnerships that support the growth of our work in North Bristol, including working closely with health partners (community health, Primary Care and acute services) and to the learning and employment sectors to develop collaborative services.
• To oversee the Learning and Wellbeing Service and activities, ensuring they meet funder requirements, targets, and quality standards, and are safe, effective and well-managed; this includes oversight of reporting and budgets, and providing leadership and guidance to the Senior Coach.
• To support the development and delivery of the Healthy Ageing Research Project and Community Consortium, working closely with the CEO and Wellbeing and Communities Development Manager.
• To deputise for the Wellbeing and Communities Development Manager at relevant meetings and support the ongoing development of the Communities and Wellbeing team to meet Southmead Development Trust’s strategic objectives.
• To embed community development principles across all work, including strength-based approaches, participant involvement, engagement, and the nurturing of volunteers to help build a resilient community.
• To ensure the safe and effective delivery of activities, interventions and services, including oversight of risk assessments, safeguarding processes, data recording and quality assurance, in collaboration with the Wellbeing and Communities Development Manager.
• To work alongside research partners to develop effective methods for evidencing the impact and effectiveness of interventions, activities and services.

Team Leadership and Line Management

• To lead and inspire the team to create a positive and collaborative culture.
• Coordinate, manage and supervise our Learning and Wellbeing team, and other practitioners as appropriate.
• To provide proactive performance management of staff via the Trust’s processes, to include but not limited to holding monthly one-to-one meetings and establishing development opportunities and training.
• To lead team meetings and ensure all practitioners have access to reflective practice and appropriate training.

Systems and Marketing

•  To work with Trust colleagues and others to improve systems and processes to best support services and other contractual obligations.
• To be a key advocate for Beacon database.
• To work alongside the Trust’s Communications Manager to ensure that our services and activities are known and understood by residents of Southmead and North Bristol.

Relationship Development, New Fundraising Opportunities

• Build relationships with external agencies, organisations, and stakeholders to best support staff and participants, and to develop new opportunities for delivery and collaborative working.
• Coordinate the Learning and Wellbeing steering group meeting, gathering feedback, advice, and ideas to continually improve the service.
• Work with teams across the Trust to develop engagement and volunteering opportunities for participants.
• Produce content, with the support of the communications team, for social media, mail shots, and other mediums, to promote and celebrate our wellbeing and learning work.
• Working with Senior Leadership and colleagues across the Trust to develop external funding bids and proposals to sustain and expand our programmes. Supporting other income generating activities including supporting the development of tender responses to sustain health and wellbeing initiatives.

General Responsibilities – All staff at Southmead Development Trust are expected to:

• Follow all Trust policies, procedures, and safeguarding requirements.
• Model our values: Positivity, Integrity, Excellence, Welcoming, Entrepreneurial.
• Work proactively, use initiative, and collaborate well with colleagues and the community.
• Maintain confidentiality, data protection standards, and a safe, inclusive environment.
• Take part in training, development, staff meetings, and occasional evening/weekend work when required.
• Carry out any other reasonable duties to support the organisation.

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• Passion, empathy and desire to support residents to lead healthier and happier lives through holistic, person‑centred, community‑based models.
• Experience of successfully developing and delivering community‑based wellbeing, health or employment services/interventions.
• Track record of developing proposals and securing funding for new wellbeing or health interventions.
• Experience of implementing project plans, managing budgets, producing reports and meeting deadlines, and performance managing contracts or projects.
• Experience of implementing systems and processes to improve service delivery and evidence.
• Experience of outreach, engagement and working directly with residents to shape and inform services.
• Excellent people management skills with proven experience of supporting, motivating, and managing staff and volunteers.
• Experience implementing monitoring and evaluation systems and reporting to funders/stakeholders.
• Experience working holistically with people in one-to-one or group settings and achieving change.
• Excellent interpersonal, relationship‑building, and communication skills, with a range of stakeholders and diverse communities.
• Excellent IT skills including Word, Excel, email, internet research, and presentations.
• Understanding of health inequalities, complexity, and barriers to employment/learning, and knowledge of community‑based interventions.
• Highly motivated with the ability to creatively problem‑solve.
• Capacity to work under pressure and adapt to changing workloads.
• Commitment to continual professional development and a personal drive for excellence.
• A flexible team player able to work collaboratively and adapt to changing needs.
• Ability to act as a positive role model and remain calm under pressure.
• Commitment to the charitable objectives and values of Southmead Development Trust.
• Willingness and ability to work outside normal office hours and across multiple sites when required.
• Flexibility to travel locally and work outside core hours as part of service delivery.

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• Relevant employment, health or wellbeing qualification.
• Management and/or leadership qualification.
• Proven track record of working successfully with partner agencies (health, employment, GPs, NHS, VCSE partners) to deliver measurable outcomes.
• Up‑to‑date knowledge of public health, NHS service developments, and funding sources.

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