Key duties 

Group delivery: 

• Deliver nature‑based wellbeing groups and activities using a person‑centred, compassionate, and trauma‑informed approach.
• Work holistically with participants to support their wellbeing, health, learning, and employment.
• Support the wider wellbeing group programme.
• Signpost and refer participants to appropriate internal and external services.
• Support volunteer facilitators involved in delivering the programme.
• Work with the Wellbeing Service Coordinator to ensure smooth referral processes and participant progression.
• Attend and participate in one-to-one line management and performance reviews.
• Engage in reflective practice to support safe and effective work with participants.
• Work with the Learning and Wellbeing Development Manager and Designated Safeguarding Lead to ensure participant wellbeing in line with policy and best practice.
• Engage in team meetings and collaborative working to ensure participants receive the best support.
• Work to agreed performance indicators.

Reporting and quality assurance:

• Maintain accurate and timely records using our systems and processes.
• Provide monthly reports, including data, feedback, and case studies, to support internal and external reporting.
• Ensure case files are complete, including confidentiality agreements, outcomes, outputs, and case notes.
• Record safeguarding concerns promptly and accurately.
• Support continuous improvement by contributing to the development of systems and processes.

Role specific expectations:

• Lead on key deliverables and work collaboratively with the team.
• Demonstrate a personal drive for excellence.
• Commit to continuous professional development.
• Work flexibly, including occasional evenings, weekends, and across multiple sites as required.
• Undertake any other duties that contribute to achieving our strategic goals.
• Uphold and model the charitable objectives and values of the Trust.

 General Responsibilities  

All Southmead Development Trust staff are expected to:

• Follow all Trust policies, procedures, and safeguarding requirements.
• Model our values: Positivity, Integrity, Excellence, Welcoming, Entrepreneurial.
• Work proactively, use initiative, and collaborate well with colleagues and the community.
• Maintain confidentiality, data protection standards, and a safe, inclusive environment.
• Take part in training, development, staff meetings and occasional evening/weekend work when required.
• Carry out any other reasonable duties to support the organisation.

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• Skills and knowledge around wellbeing, health and nature.
• Skills and ability to work in a group setting with vulnerable adults to affect change.
• Excellent IT skills, proficient using Microsoft Office, in particular Excel and CRM databases.
• Experience in wellbeing, nature or health role.
• Experience of strengths-based assessment and person-centred practice with vulnerable adults.
• Experience and understanding of safeguarding vulnerable adults and children.
• Experience of service promotion through effective marketing and social media campaigns to engage partners and participants.
• Proactive planner with the ability to multi-task and meet deadlines.
• Excellent ability to manage a case load and engage participants to outcomes.
• Able to proactively address problems, plan, and seek pragmatic solutions.
• Able to give and receive feedback constructively.
• Ability to communicate with a wide range of stakeholders and service users.
• Adept in working to GDPR standards and managing confidential personal information.
• Adept at supporting monthly and quarterly reporting.
• Adept at developing and improving processes.

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• Knowledge of Southmead and the issues facing residents including vulnerable adults.
• Experience of supporting wellbeing, pre‑employment support, or community learning initiatives.
• Experience or knowledge of the benefits of nature on wellbeing and health.
• Experience of project reporting.
• Experience of delivering outcomes for funders.
• Experience and knowledge of complex databases.
• Knowledge of Southmead Development Trust’s strategic objectives.
• Knowledge of asset‑based working.

Return to job advert HERE