Garden Hall

Download and complete the booking form using the button above. Email your completed form to: info@southmead.org.

The form is essential to provide all the details we need to ensure you have everything you require for your event.  It also contains terms of hire so do read those carefully before booking.

If you work for a large organisation remember to tell us which department the booking is for and include a purchase order number, so we can process and confirm your booking smoothly.

Once we have received your form, we will check availability and get back to you to confirm your booking or, if necessary, suggest alternative dates and times.

Your booking is confirmed once you receive a confirmation email from us stating that your booking has been added to our system.

If you have not received a confirmation email, your booking may not yet be confirmed. In this case, or if you are unsure, contact us to check.

Email: info@southmead.org, telephone: 0117 950 3335

We are always happy to help clarify the status of your booking.

Once you have submitted your booking form and received confirmation that your chosen date and time are available, we will ask you to pay a £100 refundable security deposit to secure your reservation. Your booking will be confirmed once this deposit has been received. 

To proceed with your booking, full payment is required at least 6 weeks before your reservation date, or as soon as possible if your booking is made less than 6 weeks in advance. 

If there are no issues relating to the terms of hire available in the booking form during or at the end of your event, your security deposit will be refunded within 28 days. 

Yes, our rooms are accessible, and we have lifts in place to support visitors using wheelchairs or mobility scooters.

In our separate Greenrooms building, a wheelchair and mobility scooter lift is available to help visitors overcome the five steps between the main entrance and the rooms.

Inside Greenway Centre there is a passenger lift providing access to the first floor, and a wheelchair and mobility scooter lift to assist with the five steps leading to rooms Trym, Meadow, Bronze, Quarry and Bowness.

If you have any specific accessibility requirements or would like to discuss your visit in advance, please contact us and we will be happy to help.

Full details of our terms of hire, including our cancellation policy, are stated on the booking form. 

Cancellation fees may apply depending on how much notice is given. The charges are outlined below: 

(a) If 21 days’ advance notice is given, 0% of the hire fee is payable

(b) If 20 to 8 days’ notice is given, 25% of the hire fee is payable

(c) If 7 to 3 days’ notice is given, 75% of the hire fee is payable

(d) If 2 days’ notice or less is given, 100% of the hire fee is payable

Yes, food is allowed, but the options depend on the type of room you have booked.

For meeting, training, and therapy rooms, you are welcome to bring snacks and finger food. For meetings and training sessions, you may also wish to book a buffet provided by our catering partners Café des Amis.

For parties, you are free to bring any food of your choice.

In all cases, we kindly ask that:

• Any leftover food is taken home at the end of your event
• For parties, any waste that does not fit into the bins provided is also taken away by the hirer

Thank you for helping us keep our spaces clean and welcoming for everyone.

We promote sustainable travel and also offer 100 free parking spaces on a first come first served basis.  Our car park fills up quickly and so we do recommend cycling and public transport.

We offer six designated parking spaces for disabled drivers.

Parking on the streets surrounding our site is unrestricted and we ask that you park with utmost respect to our neighbours, and not on pavement/grass verges.

We provide bike racks as well as a secure, lockable bike shed, along with free changing, showers, and lockers.

Bus routes 76 and 2 stop just a few yards from Greenway Centre and The Ranch.