Wellbeing Directory
Pointing you in the right direction for support and information
What is this directory?
When we’re not feeling great or we’ve got some big stuff going on, it’s helpful to have information that’s easy to access. We’ve put together this directory to provide some information about the support and services out there in Bristol. It is not every option available, but it’s a good starting point.
We would always suggest doing your own googling, check websites, and telephone organisations to find the most up to date information about each service. We sometimes partner and work with organisations like those listed, but we do not take responsibility for your experience of their services.
Take a look through the sections below. There’s a section for lots of different topics which people have asked us about in the past. If you think something needs to be added then please do get in touch with us.
Advocacy and Legal Advice
Avon and Bristol Law Centre
0117 924 8662
POhWER Bristol
0300 456 2370
SWAN (South West Advocacy Network)
www.swanadvocacy.org.uk/services-near-you/bristol
03333 447 928
Autism Support
Bristol City Council Autism Support
www.bristol.gov.uk/bristol-local-offer/parents-and-carers/autism-support/autism-support
Bristol Autism Support
07835 727 394
helpline@bristolautismsupport.org
National Autistic Society
Bereavement and Grief
Bereavement Through Addiction
Support group in Bristol and yearly memorial
www.bdp.org.uk/get-support/bereavement-support-2
Cruse Bristol
Counselling and national helpline
0808 808 1677
Death Cafe
Not a bereavement group but a space to talk about death and the things which come with it.
Greenway Centre, Southmead, BS10: www.southmead.org/events
Arnos Vale Cemetery, BS4: www.arnosvale.org.uk/death-cafe
The Harbour
Counselling support for people facing death, dying or bereavement.
0117 925 9348
Survivors of Bereavement by Suicide
0300 111 5065
Child Bereavement UK
Support for young people, children, parents and families when a child grieves, or dies.
0800 028 8840
helpline@childbereavementuk.org
Sands
Support for families after a baby dies.
0808 164 3332
Good Grief Trust
Carers Support
Bristol Black Carers
Support and assistance for Caribbean, African, and Asian carers in Bristol
Bristol City Council Support for Carers
www.bristol.gov.uk/residents/social-care-and-health/carers/support-for-carers
Carers Support Centre
Provides a range of support for carers including advice and counselling.
www.carerssupportcentre.org.uk
0117 965 2200
Rethink Carers Support
Support for carers of those with mental illness.
www.rethink.org/help-in-your-area/services/carer-support/bristol-carer-service
SEND and You (SAY)
Information, advice and support about special educational needs and disabilities for children, young people, and families.
0117 989 7725
Care at Home
Bristol City Council Care and Support for Adults
www.bristol.gov.uk/residents/social-care-and-health/adults-and-older-people
Age UK
Various factsheets and information booklets.
0800 678 1602 (8am-7pm every day)
Counselling and Therapy
BACP Directory of Counsellors
National directory of private counsellors and therapists.
www.bacp.co.uk/search/Therapists
Bourne Counselling Bristol
Low cost therapy options.
Bristol NHS Talking Therapies (provided by Vitaminds)
Offera a range of talking therapies to adults aged 16 and over. You must live in Bristol, North Somerset or South Gloucestershire. Free to access, can self-refer.
0333 200 1893
Heart to Heart Bristol
Low cost therapy available in person or online.
Network Counselling
Offers lower cost options.
0117 950 7271
Nilaari Bristol
1-1 talking therapy that “understands and respects different cultures”.
0117 952 5742
Maybe Southwest
Means tested access to psychotherapy and art therapy for adults and young people.
SARSAS
Counselling for those affected by rape or sexual assault as well as a range of other services.
www.sarsas.org.uk/support-and-information/support-services/counselling/
0117 929 9556
The Swan Project
Low cost, long-term counselling primarily to those with an active addiction or in recovery.
The Southmead Project
Free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas.
0117 950 6022
Womankind Counselling
Pay-what-you-can or free counselling for women in Bristol
0345 458 2914
Bristol MIND
Directory of mental health related support
Community Centres
To find out about local groups and activities in your area, take a look at your local community hub websites or give them a ring.
North Bristol
Ambition Lawrence Weston
0117 923 5112
Ardagh Community Trust and Café, Horfield
Avonmouth Community Centre
0117 982 7445
Henbury and Brentry Community Centre
0117 950 3573
info@henburybrentrycommunity.org.uk
www.facebook.com/henburyandbrentrycommunitycentre/
The Hub, Lockleaze
0117 914 1129
Greenway Centre, Southmead
www.southmead.org
0117 950 3335
Central/East Bristol
Wellspring Settlement, Barton Hill
www.wellspringsettlement.org.uk
Easton Community Centre (Eastside Community Trust)
www.eastsidecommunitytrust.org.uk
0117 954 1409
South Bristol
Knowle West Healthy Living Centre
www.knowlewesthealthpark.co.uk
Culturally Specific Support
Bristol Black Carers
Support and assistance for Caribbean, African, and Asian carers in Bristol
Bristol Somali Resource Centre
Supports people who are socially and economically disadvantaged in particular but not limited to people of Somali origin and heritage who are living and/or working in Bristol
0117 907 7994
Changes Bristol – Safe Space Groups
Mental health peer support groups which are categorised as closed safe sapces as they are only open to specific members – see website for details.
www.changesbristol.org.uk/support/safespaces
Nilaari
Charity dedicated to providing mental health assistance, particularly to adults from black, asian and minoritised communities.
nilaari@nilaari.co.uk
0117 952 5742
Off The Record – Project Zazi
Creating opportunities, building aspirations and empowering young black people and young people of colour, supporting individuals in exploring culture, identity and tackling inequality. For ages 11-25.
www.otrbristol.org.uk/what-we-do/zazi
SARI
Provides free and confidential support for anyone who is a victim of hate crime across AVon and Somerset whether that’s based on race, faith, disability, sexual orientation, transgender identity, age, or sex.
0117 942 0060
Disabilities
Bristol City Council – Disability Support
0117 922 2700
www.bristol.gov.uk/residents/social-care-and-health/adults-and-older-people/disability
Headway Bristol
Supports survivors of brain injury in variety of ways, both free and paid for services offered.
0117 414 3222
MENCAP
Offers advice and support to anyone with a learning disability. See their website or call the helpline for more info.
0808 808 1111
MIND
General mental health support and advice as well as information around mental health as a disability.
www.mind.org.uk/information-support/
WECIL
Offers advice and support on a range of topics including financial advice, befriending, volunteering etc.
General: 0117 947 9911
Helpline: 0117 947 9919
Domestic Abuse
Refuge – National Domestic Violence Helpline 24/7
For women experiencing domestic abuse.
Freephone 0808 2000 247
Respect – Men’s Advice Line
For men experiencing domestic abuse.
Freephone 0808 801 0327
Next Link Bristol
Provider of Bristol Domestic Abuse support services and housing in Bristol.
0800 470 0280
www.nextlinkhousing.co.uk – confidential live chat available
NHS – directory of helplines and national support agencies
www.nhs.uk/live-well/getting-help-for-domestic-violence/
Victim Support
For current and historic abuse. Free, independent confidential support and advice for anyone affected by crime, including a 24 hour helpline, and advocacy for survivors of domestic abuse.
www.victimsupport.org.uk/crime-info/types-crimes/domestic-abuse
Drugs and Alcohol
Alcoholics Anonymous
0800 917 7650
Bristol Drugs Project
Provides support to help adults reduce the harm drugs and alcohol can cause. A range of services and support – see website or call for more info.
0117 987 6000
Bristol City Council – Drug and Alcohol Misuse Support (ROADS)
A grouping of organisations in Bristol who can support you.
DHI
0117 440 0540
www.dhi-online.org.uk/get-help/adult-drug-alcohol-treatment/bristol-roads
Narcotics Anonymous
The Swan Project
Low-cost, long-term counselling primarily to those with an active addiction or in recovery.
The Southmead Project
Free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas.
0117 950 6022
Eating Disorders
BEAT Eating Disorders
0808 801 0677
help@beateatingdisorders.org.uk
www.beateatingdisorders.org.uk/
STEPs Bristol (NHS)
Speak to your GP for a referral.
www.awp.nhs.uk/our-services/community-services/eating-disorders
SWEDA
Information, advice, and services
0300 330 5464
Employment, Work and Training
Community Learning
Free courses in Bristol affiliated with Bristol City Council.
0117 251 0230
www.communitylearningwest.net/all-courses
One Front Door (Bristol City Council)
Employment and training support in Bristol affiliated with Bristol City Council.
0117 922 3440
Energy Advice
Bristol Energy Network
Centre for Sustainable Energy – Warmer Homes and Energy Advice Project (WHAM)
0800 082 2234
www.cse.org.uk/my-community/community-projects/wham-warmer-homes-advice-and-money/
Citizens Advice
Information guides provided.
Exercise and Movement
Exercise on Referral
GP or clinician referral needed.
Everyone Active Bristol
Find Everyone Active leisure centres and class and swim timetables.
www.everyoneactive.com/centre/
Greenway Gym and Classes
Gym access and fitness classes, 7 days a week here at Greenway.
Food
Bristol City Council – Crisis Prevention Fund
Limited emergency payments for food and essentials in a crisis.
Feeding Bristol
Directory of food support in Bristol.
www.feedingbristol.org/support-in-bristol
FOOD Clubs
For families – see website for details.
www.bristolearlyyears.org.uk/health/bristol-food-clubs/
North Bristol and South Glos Foodbank
Various locations.
North West Bristol Foodbank
Various locations.
www.bristolnorthwestfoodbank.org.uk/
South and East Bristol Foodbank
Various locations.
www.trusselltrust.org/get-help/find-a-foodbank/sebristol
Squarefood Foundation
Range of free and subsidised cooking classes.
Gambling
Addiction Recovery Agency (ARA)
Specific gambling support available.
www.recovery4all.co.uk/gambling-help/
Citizens Advice – Get Help With Gambling Problems
www.citizensadvice.org.uk/debt-and-money/gambling-problems/get-help-with-gambling-problems/
Gamblers Anonymous
Hate Crime and Discrimination
Bristol Hate Crime and Discrimination Services
Bristol based collective of 6 organisations. Referral via website or calling.
0800 171 2272
Galop – the LGBT+ anti-abuse charity
Supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse.
0800 999 5428
SARI
Report a hate crime and request support in Bristol.
0117 942 0060
Victim Support
0808 168 9111
www.victimsupport.org.uk – live webchat available
Hoarding
Making Space – We Care and Repair Bristol
Self-referral available.
www.wecr.org.uk/help_advice/making-space-help-with-hoarding
Housing and Homelessness
Bristol City Council
www.bristol.gov.uk/residents/housing
Bristol City Council – homeless or at risk of becoming homeless
If you are homeless or at risk of becoming homeless contact Bristol City Council.
0117 352 6800
Emergency duty team (out of hours): 01454 615 165
www.bristol.gov.uk/residents/housing/finding-a-home/homeless-or-at-risk-of-being-homeless
Caring in Bristol
Regularly updated housing support handbook for anyone facing housing problems in Bristol.
www.caringinbristol.co.uk/project/housing-support-handbook
Housing Matters Bristol
Advice line and often group drop-ins at various locations. See website for details.
0117 935 1260
Missing Link Bristol
Offers a range of housing support options for women.
0117 925 1811
Second Step Bristol
Offers a range of housing support options.
0117 909 6630
www.second-step.co.uk/about-us/
St Mungos Bristol
020 3856 6000
www.mungos.org/our-services/where-we-work/bristol/
Shelter Bristol
Specialist, independent housing advice.
National helpline: 0808 800 4444
Advice: www.england.shelter.org.uk/housing_advice
Webchat: www.england.shelter.org.uk/get_help/webchat
Bristol branch: www.england.shelter.org.uk/get_help/local_services/bristol
16-25 Independent People
For young people aged 16-24. Provides a range of broader support and housing support services.
0117 332 7111
0800 035 4213
LGBTQIA+ Support
Bristol Drugs Project – PRISM
Bristol’s free, specialist drug and alcohol support for LGBTQIA+ people.
0117 987 6000
www.bdp.org.uk/get-support/targeted-support/prism-lgbtq/
Changes Bristol – LGBTQIA+ groups
Mental health peer support groups for LGBTQIA+.
www.changesbristol.org.uk/support/safespaces/
Freedom – Off The Record
Gender and sexuality social action project for 18-25s.
www.otrbristol.org.uk/what-we-do/freedom/
Galop – the LGBT+ anti-abuse charity
Supporting LGBT+ people who are victims of domestic abuse, sexual violence, hate crime, so-called conversion therapies, honour-based abuse, forced marriage, and other forms of abuse.
0800 999 5428
Pride Without Borders
Support group for Bristol-based LGBTQIA+ people seeking asylum and those with refugee status.
www.bristolrefugeerights.org/how-we-help/pride-without-borders/
Rainbow Call Companions – Re-engage the elderly
Phone befriending for LGBT+ people aged 75+ who would like to speak to someone who is also LGBT+.
0800 716 543
www.reengage.org.uk/join-a-group/get-a-rainbow-call-companion/
Switchboard – LGBT+ helpline
Listening service for LGBT+ people.
0800 0119 100
www.switchboard.lgbt – webchat available
Long-term Health Conditions
Action for M.E.
Asthma and Lung UK
Brigstowe
Brigstowe’s mission is to enhance the quality of life for people living with HIV.
Bristol Dementia Action Alliance
Information about support available including memory cafes.
Dementia Wellbeing Service
NHS provision of support for people living with dementia.
www.bristoldementiawellbeing.org/
Dementia UK
Diabetes UK
Fibromyalgia Support
Directory lists a range of support.
www.nhs.uk/conditions/fibromyalgia/self-help/
NHS Talking Therapies – Living Well with a Long-term Condition
Talking therapies support with specific provision if you are living with a long-term health condition.
MIND
0300 123 3393
M.S. Society
Parkinsons UK
Versus Arthritis
Arthritis support and information.
0800 5200 520
Loneliness and Isolation
Age UK Bristol
Information, support, and advice for older people. National and local branches.
0117 929 7537
Community Corner
This is our free space at Greenway Centre for community groups. It’s nestled in the cafe and has weekly and monthly sessions like a coffee morning, art group, singing group. No need to sign up, just come along.
0117 950 3335
Marmalade Trust
Charity raising awareness and campaigning around isolation. Various projects throughout the year, see their website.
Neighbours Connect Southmead
If you live in Southmead and are receiving adult social care, you could be matched with a volunteer.
0117 950 3335
www.southmead.org/wellbeing/neighbours-connect
Re-engage
If you are aged 75+ Re-engage can link you with a call companion to support you to feel more connected.
0800 716 543
Silverline – Helpline for older people
Free, confidential telephone service for older people. They provide friendship, conversation, and support 24/7.
0800 470 8090
Volunteering at Greenway
Apply to be a volunteer here at Southmead Development Trust
0117 950 3335
Bristol Wellbeing College
A range of psycho-educational courses across Bristol including a regular wellbeing café.
0117 909 6630
www.second-step.co.uk/wellbeing-colleges/bristol-wellbeing-college/
Men
Changes Bristol – Safe Space Groups
Mental health peer support groups which are categorised as closed safe spaces as they are only open to specific members including the men’s group.
www.changesbristol.org.uk/support/safespaces
Hope Project
Short-term emotional and practical support for men aged 30-64, specifically those who are in psychological distress as a result of their finances, housing, or employment. Their aim is to prevent suicide.
0117 909 6630
www.second-step.co.uk/our-services/recovery-mental-health/hope-project/
Men’s Sheds
Connection, conversation, and creation for men.
www.menssheds.org.uk/find-a-shed
Respect – Male Domestic Abuse Helpline
National helpline.
0808 801 0327
Talk Club
Talk Club is a UK male mental health charity helping men to improve their mental health and wellbeing. Groups are online and in person in Bristol.
Mental Health and Wellbeing Support
Bristol MIND – Help in a Crisis
Information on support available to you if you feel you are experiencing a mental health crisis in Bristol.
www.bristolmind.org.uk/help-and-support/help-in-a-crisis/
Bristol MIND – Directory
www.bristolmind.org.uk/mental-health-resources/
Bristol Mental Health Crisis Line (AWP, NHS)
AWP offer a mental health response line that you can call if you are worried about your own or someone else’s mental health you can speak to staff by calling them.
0800 953 1919
www.awp.nhs.uk/contact-us/general-enquiries/switchboard
Bristol Wellbeing College
Range of wellbeing courses, all free to access, various locations.
0117 909 6630
www.second-step.co.uk/wellbeing-colleges/bristol-wellbeing-college/
Changes Bristol
Peer support groups across Bristol including for men and LGBTQIA+
Hope Project
Short-term emotional and practical support for men aged 30-64, specifically those who are in psychological distress as a result of their finances, housing, or employment. Our aim is to prevent suicide.
0117 909 6630
www.second-step.co.uk/our-services/recovery-mental-health/hope-project/
Human Nature Project
Free, professionally led forest therapy sessions, which include psycho-education.
www.wearelightbox.co.uk/humannatureproject
Missing Link Bristol
Offers a range of mental health and housing support for women.
0117 925 1811
Rethink Bristol
Various support offers for any adult in Bristol who is experiencing a mental health problem.
0117 903 1805
www.rethink.org/help-in-your-area/services/community-support/bristol-community-support-services/
Second Step Bristol
Charity offering a range of mental health support options – see website or call for details.
0117 909 6630
www.second-step.co.uk/about-us/
Talk Club
Talk Club is a UK male mental health charity helping men to improve their mental health and wellbeing. Groups are online and in person in Bristol.
The Sanctuary
A safe space based at Southmead Hospital, where you can go for mental health support if you’re having trouble coping or you feel lonely or isolated. See the website for up to date information on how to book a space and opening hours.
07709 295 661
www.second-step.co.uk/our-services/community-and-wellbeing/the-sanctuary-bristol/
NHS Talking Therapies (Vitaminds)
NHS provided therapy as well as online resources and self-help guides.
Menopause
Bristol Women’s Voice – Menopause Guide
www.bristolwomensvoice.org.uk/project/menopause-bristol
MPower – All Things Menopause
Monthly evening meetings here at Greenway. First Thursday of each month. See our What’s On or contact Lucille for more info.
07498 755 863
Money and Finances
Citizens Advice
National and local support. Call the national freephone for advice and support or visit the Bristol website for information on drop-in times and local services.
0808 278 7957
North Bristol Advice Centre
Charity providing welfare benefits and debt advice located in Lockleaze.
0117 951 5751
www.northbristoladvice.org.uk/
Talking Money Bristol
Free, independent, specialist money advice. This includes debt, energy debt, benefits and income maximisation advice.
0117 954 3990
Nature and Environment
Avon Wildlife Trust
Nature and wellbeing organisations – information, volunteering, and wellbeing activities.
Green Social Prescribing Directory
Directory of green activities and offers across Bristol and further.
www.bnssg.icb.nhs.uk/library/green-social-prescribing-directory/
Hartcliffe City Farm
South Bristol
www.hartcliffecityfarm.org.uk/
Human Nature Project
Free, professionally led forest therapy sessions, which include psycho-education.
www.wearelightbox.co.uk/humannatureproject
Lawrence Weston Farm
North/West Bristol
St Werburghs City Farm
Central/East Bristol
Sustainable Westbury-on-Trym
Community group based in Westbury-on-Trym but does work along the river Trym so is often in Southmead, Shirehampton, and Sea Mills too. Litter picks, river cleaning, seedling sales.
The Community Farm
Just outside Bristol in Chew Valley. Offers volunteering and wellbeing programmes on a working farm.
Tortworth Aboretum
Outside of Bristol but runs a range of wellbeing groups and volunteer days with transport available for some projects.
Westbury Wildlife Park
Wildlife park and green space. Offers volunteering opportunities and open days.
Windmill Hill City Farm
South Bristol.
Older People
Age UK Bristol
Information, support, and advice for older people. National and local branches.
0117 929 7537
Independent Age
Advice, support, and information for older people.
0800 319 6789
Neighbours Connect Southmead
If you live in Southmead and are receiving adult social care, you could be matched with a volunteer.
0117 950 3335
www.southmead.org/wellbeing/neighbours-connect
Re-engage
If you are aged 75+ Re-engage can link you with a call companion to support you to feel more connected.
0800 716 543
Silverline – Helpline for older people
Free, confidential telephone service for older people. They provide friendship, conversation, and support 24/7.
0800 470 8090